Thank you for shopping at Pretty & Lavish

If you are not satisfied with your purchase, we're here to help.

CUSTOMER SUPPORT

Customer Support is available 24/7 at OfficialPretty.Lavish@gmail.com.

We do our very best to respond to support emails within 48 hours. 

RETURN POLICY

Our products can be returned within 3 days of the delivery of the product.

To be eligible for a return, please make sure that: 

    1. The products was purchased within the last 10 days.
    2. Products must be unused with tag(s) and in new condition.
    3. You have the receipt, order confirmation or proof of purchase from Pretty & Lavish. We are unable to accept returns of purchases made from third-party retailers.

Products that do not meet these criteria will not be considered for return. You will have to send the product on our address and also you have to pay the shipping fee as well. Once we received the item after checking it if its meet the criteria that have been mentioned above. We will refund your money back. 

EXCHANGE POLICY

Our products can not be exchanged at this time due to Covid -19. We apologize for any inconvenience this may have cause.  

 

SALE ITEMS

 

Sale is Final. 

DAMAGED ITEMS

It happens, and if you receive a damaged product, please notify us immediately. 

CONTACT US

If you have any questions about our returns and exchanges policy, please contact us at Officialpretty.lavish@gmail.com.

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